Care Coordinator

Field Care Supervisor
Field Care Supervisor

This role is available and responsibilities include:

  • Consulting with patients and family members to discuss their health problems
  • Educating patients about their condition, and medication and giving them specific care and treatment instructions
  • Developing a care plan to address patients’ personal health care needs

Job brief

We are looking for a dedicated Care Coordinator to assist us with patients at our head office

A Care Coordinator’s responsibilities include consulting with patients and determining their needs, developing an individualized plan of action that includes coordination from all parties involved in order to provide the best possible patient care.

Ultimately, you will have a compassionate nature, be knowledgeable about healthcare practices and provide exceptional customer service to assist patients in handling their illnesses.

Responsibilities

  • Develop and coordinate healthcare programs
  • Communicate between staff, patients and family
  • Handle patient case management and education
  • Recruit and train staff and create schedules
  • Develop patient goals and monitor progress
  • Maintain patient confidentiality and quality care

Requirements and skills

  • Proven work experience as a Care Coordinator or similar role
  • Highly organized with a strong ability to manage different priorities
  • Ability to work with others and use resources to problem solve
  • Apply good judgment to fast-changing situations
  • Strong customer service skills
  • Effective verbal and written communication skills
  • Medical assistant certification preferred
  • Must have NVQ3 and be able to drive

 

Get in touch

If you would like to join our friendly and award-winning team, please fill in the application form below.

Telephone: 01273 574150 or email: [email protected]

 

Pre-application Checklist

Are you a UK Resident?
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Do you have proof of your right to work in the UK?
Please be aware we will need to check your ID and original documents during interview.
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Unfortunately we will be unable to proceed with your application at this stage. Please call for further information.
Are you on the barred list for working with children or vulnerable adults?
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Unfortunately we will be unable to proceed with your application at this stage. Please call for further information.

ENIOLA CARE APPLICATION FORM

Thank you for your interest in applying to ENIOLA CARE. This is a great chance to be part of a client-centred and ethical healthcare organisation which prides itself on providing exceptional quality of care and valuing and supporting staff. The application form will take approximately 15-30 minutes to complete. Each section needs to be fully completed before progressing to the next page. You will be asked to upload digital copies of various documents so please have these to hand ready to upload. For any technical difficulties call 01273 974150 Good luck!

PERSONAL DETAILS

Title
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First Name *
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Middle Name
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Current Address *

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Ideally your WhatsApp number
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Telephone Number (Mobile)
Please include if relevant
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Telephone Number
(Landline)
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Is your mobile phone a smart phone? *
Please note that our rostering and care software only works with a smart phone running Android or Apple software (Windows phones are unsupported).
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Email Address *
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Date of Birth *
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Do you have a driver's license valid in the UK? *
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Please provide details of your driver's license *
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Will you use your car to travel for work?
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Please note that you will need to ensure your vehicle is suitably insured for business use if you intend to use it in this way.
To help us remember who you are, please supply a recent photo of yourself
Please note, we do require staff to submit a passport style photo for staff identification purposes.
Upload your documents...
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Job reference number
Please quote job reference number if applicable. Please note Paragon Home Healthcare offers employed work only on a PAYE basis.
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How did you hear about us? *
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EMERGENCY CONTACT DETAILS

In case of an emergency, we may need to contact
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YOUR GOALS

Why have you chosen to work in care and healthcare? *
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What are your career goals and what areas would you like to develop further?
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Do you have a preferred care type?
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How many hours would you like to work weekly?
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What type of shifts suit you?
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We specialise in Live-in Care
Are there any regular days you are unable to work?
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How soon are you available to start working?
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Which area would you like to work?
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RIGHT TO WORK

Nationality *
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Specific Nationality *
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Do you require a visa to work in the UK? *
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Further details *
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Passport Number
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National Insurance Number *
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EMPLOYMENT HISTORY

Please ensure this covers the last 5 years of your employment history, starting with your most recent employment first and then going in reverse chronological order. Please explain any gaps or periods of education for the last 5 years also.
Record Type *
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Start Date *
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Reason for leaving
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EDUCATION AND TRAINING

Please provide details on any relevant courses and qualifications you have completed.

Academic Qualifications

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Other Education
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Qualification Certificate
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Training and Development

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  • Understand Your Roll
  • Your Personal Development
  • Duty of Care
  • Equality and Diversity
  • Work in a Person-Centred Way
  • Communication
  • Privacy and Dignity
  • Fluids and Nutrition
  • Awareness of Mental Health, Dementia and Learning Disability
  • Safeguarding Adilts
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handing Information
  • Infection Prevention and Control
  • Other
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CARE AND SKILLS

Please tick whether you have experience in any of the following:
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REFERENCES

Please provide at least two professional references covering the past 3 year period (one of which should be your last employer).
Please note these references must be from a person who can vouch for your qualifications, skills and suitability for a job such as a former employer, a manager, a supervisor, or someone else who can vouch for your qualifications and skills. References will be checked with you during interview and contacted by email if you are successful.
Click "Add Reference" to add more references. If you are unable to provide a second professional reference, you will be required to supply two character references in the following section.

First Professional Reference

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Professional Relationship
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How long have they known you for?
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Phone *
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Email *
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Please provide a valid email address for your reference contact. References will not be taken prior to interview.

Second Professional Reference

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First Name
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Phone
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Email
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Please provide a valid email address for your reference contact. References will not be taken prior to interview.
If your professional references do not cover the past 3 years for any reason please provide at least two character references. A character reference is a recommendation provided by someone who knows you outside of work who can confirm to your character. All references will be contacted if you are successful at interview.

First Character Reference

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Professional Relationship
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Phone *
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Email *
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Please provide a valid email address for your reference contact. References will not be taken prior to interview.

Second Character Reference

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First Name
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Professional Relationship
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Phone
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Email
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Please provide a valid email address for your reference contact. References will not be taken prior to interview.

DISCLOSURES & BARRING (DBS)

Have you ever been subject to a formal investigation or been under a disciplinary procedure in the workplace? *
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Do you have any unspent convictions, cautions, reprimands or warnings or do you have any hearings pending? *
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Are you signed up to the automatic UK DBS update service online? *
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This is something you would sign up to yourself using your most recent DBS application/certificate rather than through an employer.
Please provide the certificate number you signed up with. *
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This can be found on the top right of your certificate and starts with 00.
Under the Rehabilitation of Offenders Act 1974 (“The Act”) from which the Healthcare industry is exempt, you are required to reveal all convictions. This must include ALL spent convictions as defined under The Act. We actively promote equality of opportunity for all, as stated in our Equal Opportunities Policy, which can be found in your handbook or at your local office. If you are in any doubt whatsoever about a declaration, you must discuss this with your Manager. A conviction does not automatically prevent you from registering; however failure to declare will lead to immediate action. You are required to inform us if you are convicted of a criminal offence, cautioned or have a hearing pending in the future.
DBS Declarations
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Signature *
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DATA PROTECTION AGREEMENT

The Data Protection Act 1998 and General Data Protection Regulations 2018 govern the acquisition and use of data that pertains to individuals and establishes protections to preserve the confidentiality of various medical and personal information and specify that such information may not be disclosed except as authorised by law or the patient or individual.

Confidential Client Care Information includes:

Any individually identifiable information in possession or derived from a provider of health care regarding a client's medical history, mental, or physical condition or treatment, as well as the clients and/or their family members records, test results, conversations, research records and financial information. I understand and acknowledge that:

  1. I shall respect and maintain the confidentiality of all discussions, deliberations, client care records and any other information generated in connection with individual patient care, risk management and/or peer review activities.

  2. It is my legal and ethical responsibility to protect the privacy, confidentiality and security of all client health records and confidential information relating to Eniola Care and its affiliates, including business, employment and medical information relating to its clients and employees.

  3. I shall only access or disseminate client care information in the performance of my assigned duties and where required or permitted by law, and in a manner which is consistent with officially adopted policies of Eniola Care, or where no officially adopted policy exists, only with the express approval of the registered manager. I shall make no voluntary disclosure of any discussion, deliberations, client care records or any other patient care or risk management information, except to persons authorised to receive it in the conduct of Eniola Care Limited affairs.

  4. I agree to discuss confidential information only in the work place and only for job related purposes and to not discuss such information outside of the work place or within hearing of other people who do not have a need to know about the information.

  5. My obligation to safeguard client confidentiality continues after my termination of employment with the Eniola Care Limited.

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Data Protection Declaration
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Date of Signature *
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Signature *
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PERSONAL DATA - CONSENT AGREEMENT

Under the Data Protection Act 1998 and General Data Protection Regulations 2018 we are required to provide you with certain information and to seek your consent to the processing of personal data supplied by you on this form. The purposes for which personal data supplied by you on this form are intended to be processed are as follows:

  • To assess your skills, suitability and eligibility for work

  • To assist in introducing you to our clients if applicable for the role

  • To update you with relevant information


The personal data supplied by you on this form may also be disclosed to other approved third-party companies in order to inform you of training courses and additional benefits. Please advise us by email if you do not wish to be supplied with this information.

We may retain certain personal data supplied by you on this form after you have ceased work in order to comply with current legislation and client requirements.

For care assistants and carers.

We recognise the importance of matching our care assistants with clients, so you feel comfortable chatting and spending time together and we provide certain information about you to clients during the matching process:

  • Name

  • Photograph

  • Short, personal biography 

  • Training, professional qualifications and job role

  • Evidence of compliance with employment requirements

  • Work contact number

  • Work email address

  • Confirmation of your DBS status (not the DBS report)

  • Confirmation of location status if required


The information may be used in the following formats:

  • Name Badge

  • Team Profile – to inform the client & family, health professionals and commissioners about their multi-disciplinary support team and how to contact them

  • Personal Profile – to introduce you to the client, health professionals and commissioners involved in the package of care 

  • Evidence of training and employment compliance of staff attached to a package of care as required by funders and care partners


We will not use the information about you for publicity or marketing purposes without seeking specific additional permission from you. If you require more information on your consent agreement, please ask the Eniola Care Office team who would be happy to provide more information.

Please sign to confirm that you have read and understand this information and agree to your personal information being utilised in the way described in support of delivery of Eniola Care services. You have the right to withdraw consent at any time by contacting the Eniola Care office team.
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Date of Signature *
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Signature *
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EQUAL OPPORTUNITIES MONITORING

Eniola Care Limited is an equal opportunities organisation and are continuously adapting and improving our procedures and practices. We are commited to developing positive policies to promote equal opportunities in the work place and prohibiting unlawful or unfair discrimination on the grounds of a person’s age, sex, marital status, race, colour, disability, nationality or ethnic origin. We also firmly believe that discrimination on the grounds of sexual orientation, religion, age or other reasons shall not be allowed.
In order to ensure that these policies are being carried out and working effectively and for no other purpose, you are asked to provide this information and therefore the information remains confidential and for analysis purposes only. If you have any queries, please do contact the registered manager who will be able to help.
Please complete the details below:
How would you describe your gender? *
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  • Asian or Asian British - any other Asian background
  • Black or Black British - Caribbean
  • Black or Black British - African
  • Black or Black British - any other Black background
  • Chinese
  • Mixed - White and Black Caribbean
  • Mixed - White and Black African
  • Mixed - White and Asian
  • Mixed - any other mixed background
  • White - British
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  • White - any other White background
  • Any other ethnic origin group
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Do you consider yourself to be disabled? *
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(Disability is defined as a physical or mental impairment, which has a substantial and long-term effect on his or her ability to carry out normal day to day activities.)
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CURRICULUM VITAE

Please upload a copy of your Curriculum Vitae (CV) *
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ADDITIONAL INFORMATION

Please add any relevant details here in support of your application.
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APPLICATION DECLARATION
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